Announcing Roadmap 2020: Your guide to our upcoming enhancements

Introducing Roadmap 2020 campaign, your guide to the enhancements we're rolling out to reduce administrative burden, introduce innovative products, and provide always-on tools for your practice.

Introducing Roadmap 2020

Our new Roadmap 2020 page will give you an overview of the enhancements we’re offering this summer and beyond. Be sure to bookmark the page and check back often — we’ll be updating the page with the latest  news and announcments. If you haven’t already, you can also register for our monthly newsletters to be the first to learn about new updates. Read on to see what updates are currently in the works.

Big changes to our authorization process, products, and more

Two weeks ago, we posted about the improvements we’re planning to roll out for our outpatient authorization process. Soon, you’ll be able to search prior authorization requirements by code and receive immediate approvals for outpatient services. You’ll be able to get approvals 24 hours a day, 7 days a week. In addition, we’ve already lifted many prior authorization requirements across all lines of services that are currently managed by eviCore as of July 1.

We’re also introducing innovative new products to reduce cost and increase access to care. Beginning October 1, 2020, Allies will be available in partnership with Newton-Wellesley Hospital. Also coming soon is the Select Network, a new commercial limited provider network designed to offer members access to high-quality providers and comprehensive benefits at a lower cost.

In addition, we’re developing resources and tools to better serve you and your practice. We’ll soon be implementing updates right to our provider portal, making it even easier for you to check eligibility, see benefits, and more.

We’ve also created Provider Roundtable, an online forum where you can share your thoughts not only with your colleagues, but with us as well. Through surveys, discussion boards, and other means of communication, you can let us know directly what we’re doing well, what we could improve, and how we can make our products and services better. Network providers can click here to join Provider Roundtable today. 

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