Most U.S. patients not using online medical portals, partly due to unequal digital access, literacy
The Provider Portal gives you instant access to check member eligibility, submit authorizations & referrals, check claims status, and much more!
As the new year approaches, we’re increasingly excited about our transition to AllWays Health Partners, a plan that puts our customers’ needs at the center of everything we do.
As we transition to AllWays Health Partners on January 1, you may have noticed we’ve already started changing our company email domain name to @allwayshealth.org. We began the migration in early December and expect it to be completed by the end of this week.
Health care is complicated for the average consumer. Heck. It's even confusing for health care professionals. I’ve been in the industry for (dare I say it?) 30 plus years, and I was recently thrown for a loop by my health plan’s Summary of Payments (SOP). What’s an SOP? It’s that piece of paper we all get from our insurance company with THIS IS NOT A BILL printed right at the top. But if it’s not a bill, what is it?
After a recent preventive screening, I got the expected SOP in the mail. An SOP explains the costs for a service, including what the insurance company paid and what the member can expect to pay. Massachusetts recently switched to the SOP format. Insurers used to send a similar document called an Explanation of Benefits, or EOB. You can read what insurers are required to include in the SOP on the Division of Insurance website.