Don't fear failure: Amazon's philosophy of innovation & health care

Posted by Christine Murphy on August 01, 2019

Last July, I wrote about my experiences working in Silicon Valley during the dot-com boom and what Amazon has to teach us about innovation

It's a year later, and Amazon is still on everybody's mind. Recently, CNBC published an article about what Peter Neupert, former CEO of, learned from Amazon's business practices when he shadowed Jeff Bezos. 

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Topics: Health insurance trends, Insider, Market intelligence, News

Register today for the AHA executive forum with Dr. Tony Dodek

Posted by Stephanie Tyburski on June 25, 2019

Chief Medical Officer Dr. Tony Dodek will participate in the the American Hospital Association (AHA) executive forum in Boston on July 11. The forum is part of a year-long series titled "Addressing Disruption Through Innovation and Value."

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Topics: Doing business with payers, Health insurance trends, Innovations, Insider, Market intelligence, News

Wish you were here: Virtual urgent care is an option for vacationers

Posted by Jo Barnett on May 21, 2019

As summer vacation season approaches, talk to your patients about their telehealth options through your practice or through their insurance company. That way, they'll be prepared if they need urgent care while they're away. 

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Topics: Customer service, Health insurance trends, Health & wellness, Innovations

Why your patients may be losing their health-care FSA funds

Posted by Stephanie Tyburski on April 18, 2019

According to, an estimated 38 million Americans have health care Flexible Spending Accounts (FSA). FSAs allow patients to set aside pre-tax money to spend on qualifying medical expenses, such as copays, medications, and baby-care supplies. But it's use-it-or-lose it, and an average of 8% of FSA holders "lose it." 

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Topics: Health care costs, Health insurance trends, Health & wellness, Wellness

Telehealth use up by more than 50%

Posted by Steve Wong on April 12, 2019

In their annual health care indicators report, FAIR Health found that telehealth use jumped 53% from 2016 to 2017, outpacing all other sites of care.

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Topics: Health insurance trends, Innovations, Market intelligence